Privacy policy

Effective Date: June 12th 2023.

This Privacy Policy describes how [Thought Wardrobe ApS] ("we," "us," or "our") collects, uses, and shares personal information when you use our website [www.thoughtwardrobe.com] (the "Site") or interact with us through our services. We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

We collect personal information that you provide to us voluntarily when you use our Site or interact with our services. The types of personal information we may collect include:

1.1. Contact Information: When you sign up for our newsletter, fill out a form, or contact us through the Site, we may collect your name, email address, and other contact details you provide.

1.2. Payment Information: If you make a purchase through our Site, we collect payment information necessary to process your transaction, such as your credit card details. However, we do not store your payment information directly. Our payment processor, Stripe, handles all payment transactions securely. Please review Stripe's privacy policy for more information.

1.3. Usage Information: We may collect information about how you interact with our Site and services, including your IP address, browser type, operating system, referring URLs, and pages viewed. We also use cookies and similar technologies to collect this information.

How We Use Your Information

We use the personal information we collect for the following purposes:

2.1. Providing and Improving our Services: We use your information to operate, maintain, and improve our Site and services, including delivering the requested services, personalising your experience, and analysing usage trends.

2.2. Communication: We may use your contact information to respond to your inquiries, provide customer support, send you administrative information, and deliver newsletters or promotional materials if you have opted in to receive them.

2.3. Payment Processing: When you make a purchase, we use your payment information to process and fulfil your order.

2.4. Legal Compliance: We may use your personal information to comply with applicable legal obligations, enforce our terms and conditions, and protect our rights, privacy, safety, or property.

How We Share Your Information

We may share your personal information only with third-party service providers that are needed to deliver our services (ConvertKit, Stripe, Miro, Zoom and Circle). These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may also disclose your personal information:

3.1. When Required by Law: We may disclose your information if we believe it is necessary to comply with a legal obligation or governmental request, protect our rights, property, or safety, investigate fraud, or respond to a court order or legal process.

Your Rights and Choices

4.1. Access and Update: You have the right to access and update the personal information we hold about you. If you would like to review or modify your personal information, please contact us using the information provided at the end of this Privacy Policy.

4.2. Opt-out: You can opt out of receiving our promotional communications by following the instructions provided in the communication or by contacting us directly. However, please note that you may still receive transactional or administrative communications regarding our services.

4.3. Cookies: You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. Please note that disabling cookies may affect the functionality of certain parts of our Site.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Third-Party Services

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party websites or services. We encourage you to read the privacy policies and terms of any third-party website or service that you visit or use.

International Data Transfers

We may transfer your personal information to countries outside the European Economic Area (EEA) for processing and storage. When we transfer your personal information outside the EEA, we take appropriate safeguards to ensure that your data is protected in accordance with applicable data protection laws.

Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected personal information from a child under 18, please contact us using the information provided below, and we will take steps to remove such information from our systems.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and services. We encourage you to review this Privacy Policy periodically for any updates. The "Effective Date" at the top of this Privacy Policy indicates when it was last updated.

Contact Us

If you have any questions or concerns about these Terms, please contact us here.